Shipping Guarantee

     Spring orders: Orders are scheduled for a climate zone appropriate time (late February for Southern US states, March-June for Northernmost US locations). DELAYS OCCUR if the product is spring harvested and our ground is frozen, or if the order is submitted or modified during the spring shipping season (generally a 2-5 week delay on late orders). Most seasons evergreens cannot be harvested before late March/early April. If specific timing is requested, we will do our best to schedule and ship accordingly, but we will contact the customer for further instruction if the request cannot be met.

     Fall orders: Shipment is weather dependent and will occur as soon as stock is safely dormant. Most seasons evergreens can be harvested and shipped by mid to late September. Early October for a few species such as cedar or hemlock.  Most leafy deciduous species are shipped following harvest in November-December. If your fall order contains both evergreen and deciduous items and customer has not requested otherwise, they will be shipped together when the latest item is safe to harvest.  If specific timing is requested, we will do our best to schedule and ship accordingly, but we will contact the customer for further instruction if the request cannot be met. Pick up orders must be paid in advance.

Late cancellations may be subject to restocking fee.